Frequently Asked Questions
Find quick answers about residential rentals, applications, showings, rent payments, maintenance, and more. For questions about Shoppes Off Melby, contact ProQuity for guidance specific to your commercial space.
Prospective Resident
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Use the Schedule a Showing page to request a tour, or contact ProQuity directly. The team will confirm availability and help coordinate the next step.
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A tour can be helpful, but the process may vary by property. If you would like to see a rental before applying, request a showing. If you are ready to apply, follow the application instructions or contact ProQuity with questions.
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Download the fillable PDF from our Apply Now page, complete it, and email it to info@proquitymanagement.com or submit it through the upload form on that page. Each adult age 18 or older must submit a separate application.
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Yes. A non-refundable application fee of $50 per adult is required. Contact ProQuity at 715.255.0425 or info@proquitymanagement.com for payment instructions.
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Complete all requested information on the rental application. ProQuity may also request additional information or documentation as needed to review the application.
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Screening criteria can vary, so applicants should review the current criteria provided by ProQuity before applying. Contact the leasing team if you have questions about the requirements for a specific rental.
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Completed applications are processed within 48 hours. The leasing team will contact you with next steps or if additional information is needed.
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Yes. Pets are allowed under the terms of ProQuity’s pet policy, with an additional deposit and monthly pet fee. Contact ProQuity for the pet policy and applicable fees for your property.
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Parking options vary by property. Some ProQuity properties include garages or designated parking. Contact the leasing team for information about a specific rental.
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Utility responsibilities vary by property and are outlined in the lease. Contact ProQuity to confirm utility responsibilities for the rental you are considering.
CURRENT Resident
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Pay rent online via ACH/EFT through the RentRedi Resident Portal. For payment questions or help accessing your account, call 715.255.0425 or email info@proquitymanagement.com.
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Submit routine maintenance requests through the RentRedi Resident Portal using the maintenance request form. For help accessing the portal, call 715.255.0425 or email info@proquitymanagement.com.
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View and sign your lease documents in the RentRedi Resident Portal. Contact ProQuity if you need help accessing a document or your account.
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Contact ProQuity at 715.255.0425 or info@proquitymanagement.com with your updated information.
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During business hours, contact ProQuity and ask for Keanan for help with a lockout. Outside business hours, contact a locksmith.
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Review your lease for the required notice period and instructions, then provide written notice according to those terms. Contact ProQuity if you have questions about the timing or the correct way to submit your notice.
Still Need Help?
If you do not see your question here, contact ProQuity and we will help direct you to the right next step.